Terms and conditions
Effective Date: March 11, 2025
Welcome to Volanti Jet Catering. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to abide by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website at Volanti Jet Catering ("the Site"), you agree to comply with these Terms and Conditions. If you do not agree with any of these terms, you are prohibited from using the Site.
2. Changes to Terms
We reserve the right to update, amend, or modify these Terms at any time. All changes will be effective immediately upon posting on this page. We recommend reviewing these Terms periodically to stay informed of any changes.
3. Products and Services
Product Information: We strive to provide accurate information about our products, including descriptions. However, errors may occur, and we cannot guarantee that all information is completely accurate.
4. Account Registration and Security
Account Creation: To use certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password.
Account Accuracy: You agree to provide accurate and complete information during the registration process and to update your account details as necessary.
Unauthorized Access: You agree to notify us immediately if you suspect any unauthorized access to your account.
5. Orders and Payments
Order Acceptance: All orders are subject to our acceptance. We may reject or cancel any order for reasons such as product unavailability, or fraud.
Payment Methods: We accept payments through credit cards and debit cards available on the checkout page. You are responsible for providing accurate payment information.
Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This does not guarantee that the order has been processed.
6. Shipping and Delivery
Shipping Options: We offer various shipping methods, which will be available at checkout. Shipping charges will be calculated based on the delivery address and the size/weight of the order.
Delivery Time: While we strive to meet delivery times, shipping durations are estimates and may vary depending on your location and third-party carriers.
Shipping Errors: We are not responsible for shipping delays or errors caused by third-party carriers, including postal services or couriers.
7. Returns and Refunds
Return Policy: You may return eligible items within 2-5 from the date of purchase. The item must be unused, in its original condition, and with the original packaging.
Refunds: Refunds are processed within 2-5 once your returned items are received and inspected. Refunds will be issued to the original payment method.
Non-returnable Items: Certain products, such as clearance items or personalized goods, may not be eligible for return.
8. Intellectual Property
Content Ownership: All content, including text, images, logos, videos, and software on the Site, is the property of Volanti Jet Catering and is protected by copyright, trademark, and other intellectual property laws.
License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use only. You may not copy, modify, or distribute any content without prior written consent.
9. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
10. User Conduct
Acceptable Use: You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others.
Prohibited Activities: You may not engage in any activities that:
- Violate any applicable law or regulation.
- Interfere with the security of the Site or other users.
- Transmit harmful or unlawful content, including viruses or malware.
11. Limitation of Liability
Limitation of Liability: In no event shall Volanti Jet Catering or its affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including, but not limited to, loss of profits, data, or goodwill.
12. Termination
We may suspend or terminate your access to the Site if you violate these Terms or engage in any unauthorized activity. Upon termination, all rights granted to you under these Terms will immediately cease.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
15000 N. Airport Dr. Scottsdale, AZ 85260
Email: jetcatering@volantiscottsdale.com
Contact: 480.657.2426
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the Site.
